Frequently Asked Questions
When is billing happening?
Billing for Water, Rates & Taxes is on the 15th of every month. Payments made on or before the 15th of the current month are captured for previous month
How are bulk payments handled?
For all bulk payments; Remittances must be sent to chr@keetmansmunicipality.org.na
What are the hours of operation for the cashier?
Monday – Thursday 07:30 – 16:00
Fridays 07:30 – 15:30
Weekends & Public Holidays Closed
What happens if a payment is made on a wrong municipal account?
Payments made on a wrong municipal account number can only be rectified by providing proof of payment from thank or police declaration with the bank deposit slip.
Details on Grave payments
Grave payments are only done Monday-Thursday
Cash handling at cashiers
Our cashiers do not receive cash more than N$5000. Make use of electronic banking or direct deposit into Keetmanshoop Municipality Standard Bank Account
